Well, it might be a ‘software design issue’, but it’s really more of a branching point that was made long ago and reflects the world we live in. It could be fixed, but the point is that error messages are often not logged but people tend to act like they must be, and that their vague description of an issue should be enough to track it down like ‘something flashed on my screen last week’.
Hell people can’t even describe useful parts of an error that’s correctly happening…‘it’s not doing ANYTHING!’ can often mean anything from not booting, to the mouse not moving, to ‘it’s working perfectly but icons are snapping into place instead of staying exactly where I’m dragging them’.
Well, it might be a ‘software design issue’, but it’s really more of a branching point that was made long ago and reflects the world we live in. It could be fixed, but the point is that error messages are often not logged but people tend to act like they must be, and that their vague description of an issue should be enough to track it down like ‘something flashed on my screen last week’.
Hell people can’t even describe useful parts of an error that’s correctly happening…‘it’s not doing ANYTHING!’ can often mean anything from not booting, to the mouse not moving, to ‘it’s working perfectly but icons are snapping into place instead of staying exactly where I’m dragging them’.